Safety
Safety you can check, not just a promise.
Anyone can say "your money is safe". Below is what we do about it, and how you can see for yourself that we are doing it.
Your coins are not kept by us
Every coin a customer owns is held by a specialist custodian: a company whose whole job is keeping crypto safe. We do not keep customers' coins on our own computers, and we do not lend them out.
Proof, every day
Each day we publish, coin by coin, what we owe customers and what the custodian says it holds. If it ever holds less, the page says "shortfall" in plain words. We will not hide it.
How you check your own balance was counted
Every customer balance gets a fingerprint
A short code made from your balance and a private random value only you are given.
The fingerprints are folded into one
Two at a time, into a single code we publish. Change any balance and it changes.
You check your own path
Your "My proof" page gives you the few steps from your fingerprint to the published code. Nobody else's balance is shown.
What it does not prove: that coins can never be stolen later. That is exactly why they are held by a specialist custodian, and not by us.
Withdrawals on the clock
The most common complaint about crypto platforms is money that will not come out. So we time every withdrawal, from the moment you ask to the moment it is paid, and publish the results every month.
4 hours
Our target for Rand
60 min
Our target for coins
Large withdrawals are checked by two people on our team before they are paid. That time is counted too.
Underneath
Books that cannot be rewritten
Every movement of money is recorded once and can never be edited or deleted, by anyone, including our own team. A mistake is corrected by a new entry, so the history stays whole.
Books that check themselves
Every hour the system adds everything up from scratch. Every Rand and every fraction of a coin must balance, or our team is alerted.
Two people for big decisions
A large withdrawal needs two different members of our team. Nobody can approve their own. Everything staff do is kept on a record they cannot change.
Ready to start?
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